DATA PRIVACY NOTICE FOR BUSINESS CUSTOMERS

1. GENERAL INFORMATION & ADDRESSEE OF THIS PRIVACY NOTICE

This Privacy Notice addresses you as individuum in your function as employer or recruiter or as employee of an employer / recruiter (hereinafter “Business Customers”).

The protection of personal data is very important to JobCloud Ltd (hereinafter “we” or “JobCloud”). As the controller of your personal data, we therefore comply strictly with the Swiss Federal Act on Data Protection (hereinafter “Swiss FADP”). 

We guarantee confidential treatment of all the personal data entrusted to us and assure that we will deal with such data with the greatest care and process the data in accordance with its purpose and only to the extent required by the purpose of the processing.

This Privacy Notice applies to your use of all JobCloud services and products, no matter whether you use our services and products on a JobCloud website (e.g. jobs.ch, jobup.ch, jobscout24.ch, jobcloud.ch, or jobcloud.ai; all of our websites shall be referred to collectively hereinafter as “Platforms”), on mobile applications (hereinafter “Apps”), by telephone or otherwise.

If you provide us with the personal data of other individuals (e.g. data of your employees, co-workers), please make sure that such individuals are aware of this Privacy Notice, and do not share their personal data with us unless you are entitled to do so and the personal data are correct. The individuals concerned should particularly be aware that by publishing job ads on our Platforms in accordance with your instructions, we make personal data available to third parties who visit our Platforms, in particular job seekers.

2. WHAT PERSONAL DATA DO WE USE AND FOR WHAT PURPOSES?

2.1 LEAD GENERATION

2.1 a) Purpose of use:

  • We use personal data to identify Business Customer’s needs for our services and products (generate “Leads”) and initiate the contract negotiation.

2.1 b) Personal data concerned:

  • We use business contact and identification data of you such as name, title, business e-mail address, business telephone number, business role, company name, customer number, as well as login data such as username and password. We store this data in our customer management system (“CRM system”).

2.2 ACCOUNT REGISTRATION, PERFORMANCE OF SERVICES, CONTRACT MANAGEMENT

2.2 a) Purpose of use:

  • We use personal data to set-up the JobCloud Account and to perform our services, for customer management and for invoicing.
  • When a Business Customer enters into a contract with JobCloud, we create a Business Customer account in our CRM system for that Business Customer and store the business contact details of you as the Business Customer’s contact person in the Business Customer account. If a Business Customer account already exists, your contact details will be updated as appropriate.
  • When you are in contact with us, for example when you contact our sales personnel, when you write or call us, use our self-service, our chatbot or live chat, we use your data to answer to your requests.
  • We may display your picture on behalf of the Business Customer in the Business Customer’s company profile if we are requested to do so by the Business Customer.

2.2 b) Personal data concerned:

  • We use business contact and identification data of you such as name, title, business e-mail address, business telephone number, business role, company name, customer number, as well as login data such as username and password. Moreover, you may provide us with additional information necessary for invoicing.
  • We additionally for certain of the above uses use personal data to understand how and when you use our products, services and online offerings and what individual settings you make (language, functionalities etc).
  • We also process your communication data (e-mails, written correspondence, type, time, and place of communications) and the content of your chatbot conversations.
  • We process your photos, voice, and video data but only with your consent or if Business Customer provided us with such information in a context in which we can assume that Business Customer obtained your consent.

2.3 CUSTOMER SERVICE & PRODUCT SUPPORT

2.3 a) Purpose of use:

  • We process your personal data if you reach out to JobCloud via a contact form on our websites, via e-mail, or by phone, via messenger service (e.g.,WhatsApp) or otherwise in order to provide Business Customer with support regarding our services and products.

2.3 b) Personal data concerned:

  • We use business contact and identification data of you such as name, title, business e-mail address, business telephone number, business role, company name, customer number, as well as login data such as username and password.
  • We process communication data such as content of e-mails, and written correspondences.
  • Additionally, we may record your conversation with our sales personnel or customer support for quality management, service improvement, or training of JobCloud personnel but only with your consent. In this regard we may process data such as your photos, voice, and video.

2.4 MARKETING

2.4 a) Purpose of use:

  • We use your contact information to send Business Customer information about similar products and services. You can opt out of receiving these notifications at any time.
  • If you participate in our webinars or Business Customer events on services and products offered by us as well as various focal topics from the field of the labour market, we use your business contact information for sending follow-up communication and webinar materials and further information.
  • We process your data if you enter your contact details to download white books or recordings of webinars from our website to benefit from our free content.
  • If you consent to be filmed or photographed during our online webinar or customer event, we may process this data for marketing purposes. We may also use your photo provided to us by the Business Customer. If the Business Customer provides us with your photo, we assume that you consented to the provision and our use of the photo for customer reference. Moreover, if you provide us with a testimonial with or without photo, we may use this on emails or on our Platform.

2.4 b) Personal data concerned:

  • We use business contact and identification data of you such as name, title, business e-mail address, business telephone number, business role, company name, customer number, as well as login data such as username and password.
  • We process your photos, voice, and video data only with your consent or when we can reasonably assume that you consented.

2.5 MARKET RESEARCH, TREND ANALYSIS, PRODUCT AND SERVICE DEVELOPMENT

2.5 a) Purpose of use:

  • ·      We occasionally ask our Business Customers to take part in market studies, satisfaction analysis of webinars and Business Customer events as well as product surveys. We may use data that you provide to us in this context for service improvement and product development.
  • We may use your personal data on job ads for trend analysis and product development (including for the purpose of developing and training our own artificial intelligence (“AI”) solutions or AI solutions that we use from third party service providers of us).
  • We use the personal data for analytical purposes and improvement of our services. After you have registered and signed in with your login information, we are able to link your online usage data (e.g. how you use our Internet sites and services in your account) with other Business Customer data that we capture and process in conjunction with your usage of our products and services. We can then use that information to offer you services and functions in your JobCloud Account, for marketing purposes, for the evaluation, improvement, and new development of services and functions.
  • We may use different personal data (communication data, usage data, contract data, data collected offline and online) to understand how and when you use our products, services, and online offerings and what individual settings you make. We use your data to derive your preferences, improve for the Business Customer our existing products and services and develop new ones. This information helps us to provide you with information and services which is most relevant for the Business Customer.

2.5 b) Personal data concerned:

  • We use business contact and identification data of you such as name, title, business e-mail address, business telephone number, business role, company name, customer number, as well as login data such as username and password.
  • We use usage data to understand how and when you use our products, services and online offerings and what individual settings you make (language, functionalities etc).
  • Moreover, we use communication data (e-mails, written correspondence) and the content of your chatbot conversation for the purposes.

2.6 TRACKING (COOKIES)

JobCloud uses cookies and web-tracking technologies in order to measure and evaluate the use of its Platforms and to improve our services. The technologies we use are described below.

a) Cookies: JobCloud uses cookies to simplify the use of our services and to obtain information to improve our services. When you visit our websites, you may retrieve and/or store information through your browser, mostly in form of cookies. Cookies are small text files that the web-browser stores in a particular directory on the user’s system. In cases in which personal data is included in certain cookies that we process, the processing is performed to protect our legitimate interest in ensuring optimal functionality of the website or pursuant to your express consent, whenever required. Both permanent cookies and session cookies are used. Permanent cookies are used for automatic login, for example, if expressly requested by the user during the registration process. Session cookies are used, for example, to store the preferred language selected by the user or the user’s login information during a visit to the website. JobCloud uses cookies that are strictly necessary in order to ensure that the website runs as expected. These cookies facilitate using our websites by enabling basic functions such as site navigation and access to secure areas of the website. These cookies are used to store your requested service applications and privacy settings. Functional cookies help us collect data about how you use our websites and services (for example, which job ads you clicked during a session). The information collected tells us, for example, about how visitors use our website and which pages are visited most frequently. Analyzing how users use the website lets us provide higher quality, more relevant search results, as well as an optimized web experience. JobCloud uses marketing cookies to ensure that users get more relevant advertising messages by ensuring optimal targeting of the ads; we also use such cookies to measure the effectiveness of the ads.

Click here for a list of the cookies and web-tracking tool used. You can configure your browser at any time to enable or disable cookies in general or to display a warning in advance every time so you can decide whether or not to accept the cookie in question.

b) Log file: when you visit our Platforms, general access data is stored in a log file for statistical purposes. Such log information includes the following items:

  • IP address
  • date and time of access
  • name of the file retrieved
  • access status (OK, partial content, document not found, etc.)
  • page from which access occurred
  • top level domain (*.ch, *.fr, *.com etc.)
  • web browser used
  • operating system used
  • platform used (desktop or mobile)
  • JobCloud processes such data in anonymized form, for example, to determine which days have an especially high number of visits. No personalized evaluation of the log files is made.

2.7 OTHER

Purpose of use & personal data concerned: We may use your personal data in addition for the following reasons:

  • Crime prevention: Your personal data may be used to detect and prevent fraud or other illegal and undesired activities. We use among others business contact and identification data of you such as name, title, business e-mail address, business telephone number, business role, company name, customer number, as well as login data such as username and password and information about your usage of our products, services and online offerings.
  • Holding of contests: We hold contests on a regular basis. The only personal data we use to hold such contests is the data collected specifically in the course of the contest after obtaining your express prior consent. Contest-specific terms of use and privacy notices are applicable.

3. DATA SECURITY

We use technical and organizational security measures to provide the data under management with state-of-the-art protection against accidental corruption or intentional manipulation, loss, destruction and unauthorized third-party access. Our security precautions are constantly keeping with the latest technological advances.

4. THIRD-PARTY OFFERS

JobCloud also presents third-party offers on its Platforms and in its e-mails and newsletters or provides links to third-party offers or websites. JobCloud assumes no liability for the collection and processing of personal data by third parties or their services and IT applications. The data protection provisions applicable to the relevant third-party provider will be applicable.

5. WHO RECEIVES MY PERSONAL DATA AND WHERE ARE THE RECIPIENTS LOCATED?

a) Service providers and other third parties:

In the context of our business activities and in line with the purposes of the data processing we may transfer data to third parties, insofar as such a transfer is permitted and we deem it appropriate, in order for them to process data for us or, as the case may be, their own purposes. In particular, the following categories of recipients may be concerned: 

  • service providers (such as e.g. banks, insurances, lawyers), including processors (such as e.g. IT providers);
  • group companies;
  • business partners;
  • domestic and foreign authorities or courts;
  • social media platforms;
  • acquirers or parties interested in the acquisition of us or business divisions of us;
  • other parties in possible or pending legal proceedings;

together “Recipients”.

b) Transmission to third countries:

The Recipients may be domiciled anywhere in the world and thus outside Switzerland. JobCloud shall ensure that a transmission is made only to such countries that have a data protection standard equivalent to Switzerland or if the Recipients are located in a country that does not provide for an adequate data protection if the transfer is in line with the Swiss FADP.

If you have questions about the specific Recipients, or would like to receive a copy of the data protection guarantees, please address your question to us (you find the contact details in Section 7).

6. YOUR RIGHTS

In accordance with and as far as provided by applicable law, you have the right to access, rectification and erasure of your personal data, the right to restriction of processing or to object to our data processing, in particular for direct marketing purposes, for profiling carried out for direct marketing purposes and for other legitimate interests in processing in addition to a right to receive certain personal data for transfer to another controller (data portability).

Please note, however, that we reserve the right to enforce statutory restrictions on our part, for example if we are obliged to retain or process certain data, have an overriding interest (insofar as we may invoke such interests) or need the data for asserting claims. If exercising certain rights will incur costs on you, we will notify you thereof in advance.

If you have given us your consent to process your personal data for certain purposes, we will process your personal data within the scope of and based on this consent, unless we have another legal basis, provided that we require one. Consent given can be withdrawn at any time, but this does not affect data processed prior to withdrawal.

In order to assert these rights, please contact us at the addresses provided in Section 7.

In addition, you have the right to enforce your rights in court or to lodge a complaint with the competent data protection authority. The competent data protection authority of Switzerland is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).

7. CONTACT INFORMATION

JobCloud Ltd
Albisriederstrasse 253
8047 Zurich
Switzerland
e-mail: dataprotection@jobcloud.ch

If you have any questions about data protection, you are welcome to send us an e-mail at dataprotection@jobcloud.ch. We will be happy to answer your questions/requests as soon as possible.

Instead of by e-mail, you may also post a letter to us at the contact address indicated above.

In case of a data breach, contact us without delay and send an e-mail to databreach@jobcloud.ch.

8. CHANGES TO THIS DATA PRIVACY NOTICE

Data processing is constantly evolving. We therefore reserve the right to adapt this Privacy Notice. 

 

Zurich, September 2023

 

 

DATA PRIVACY NOTICE FOR JOBSEEKERS

1. GENERAL INFORMATION & ADDRESSEE OF THIS NOTICE

This privacy policy is intended for You if You are looking for a job. It explains how we process data from people with and without an account with JobCloud Ltd. This is not an exhaustive description; other data protection declarations or general terms and conditions may govern specific issues (e.g., those relating to Digital Recruiting “Spotted”).

The protection of personal data is very important to JobCloud Ltd (hereinafter “we” or “JobCloud”). We, as the responsible person for your personal data therefore comply strictly with all applicable data protection regulations, primarily the revised version of the Swiss Federal Act on Data Protection (hereinafter “Swiss FADP”) and, to the extent applicable in the specific case, the EU-General Data Protection Regulation (hereinafter “EU GDPR”).  

We guarantee confidential treatment of all the personal data entrusted to us and assure that that we will deal with such data with the greatest care and process the data in accordance with its purpose and only to the extent required by the purpose of the processing. 
This Data Privacy Notice applies to your use of all JobCloud services and products, no matter whether You use our services and products on a JobCloud website (e.g. jobs.ch, jobup.ch, jobscout24.ch, jobcloud.ch, or jobcloud.ai; all of our websites shall be referred to collectively hereinafter as “Platforms”), on mobile applications (hereinafter “Apps”), by telephone or otherwise.  

If You provide us with the Personal Data of other individuals (e.g. data concerning people who recommend You / references), please make sure that such persons are aware of this Privacy Notice, and do not share their Personal Data with us unless You are entitled to do so and the personal data are correct.  

Please note that data about (i) religious, ideological, political or trade union opinions or activities, (ii) health (including genetic and biometric data), private life or racial or ethnic affiliation (iii) criminal prosecution or penalties and (iv) social assistance measures are considered sensitive personal data under the Swiss FADP and a special category of personal data under the EU GDPR. Please do not send us such data. 

2. WHAT PERSONAL DATA DO WE PROCESS / FOR WHAT PURPOSE AND ON WHAT BASIS?

2.1 JOB SEEKERS

2.1.1 Job Seekers with a JobCloud Account

a) Type of personal data: As a Job Seeker, You can register a profile on our Platforms (hereinafter “JobCloud Account”). For registration, it is necessary to enter an e-mail address and password. We use the free registration and log-in service of OneLog (hereinafter “OneLog“, for more information see clause 2.1.1 e)). For fee-based services, it is necessary to enter a billing address. It is up to You to decide whether to upload further personal data to your profile (e.g. your first and last names, address, telephone number, gender, occupation, interests, etc.) and/or documents (e.g. CV, templates for letters of motivation, etc.). Please do not enter any personal information that is classified as sensitive personal data under the Swiss FADP and characterized as a special category of personal data under the EU GDPR (cf. clause 1 above). For more information about registration, see JobCloud’s General Terms of Use and clause 2.1.1 e) below. For more information about data processing by third parties, see clause 8a below). Clause 8a is especially important for You if You make the personal data in your JobCloud Account visible to third parties. 

b) Purposes of the data processing: We process the personal data You provide for the following purposes:

  • Registration with OneLog (see clause 2.1.1 e)). 
  • Providing services: numerous online services are available to registered Job Seekers on our Platforms (e.g. One Click Application, Job-Alert, Favorites, Salary Check, and the important service, the CV database (see 8a); more information about our services is available on the JobCloud Platforms and in JobCloud’s General Terms of Use. We use the personal data provided to us only if necessary for the performance of the services that You use, and only to that extent. 
    Digital Recruiting: If You accept the specific Terms of Use for JobCloud Digital Recruiting (“Spotted”) for Jobseekers, we also perform services in the area of Digital Recruiting
  • Cross-device personalization: if You use our services on a device and sign up with your account, we will be able to link your account with your device and, depending on your settings, personalise your user experience and our offers, including on other devices on which You make use of our services.
  • Improvement of our services:
    • We use data collected from You by means of textual analysis and/or cookies in order to optimise the job search and job recommendations for You and other users of our Platforms (for more information, see clause 3).
    • We use personal data for analytical purposes, to improve the user friendliness, functionality and quality of our Platforms (for more detailed information, see clause 5).
    • JobCloud also presents third-party offers on its platforms and in its e-mails and newsletters or provides links to third-party offers or websites (e.g. job offers from employers). Through redirection of clicks or otherwise, we may track the way You use such links in order to improve our services and compile statistics.
  • Marketing:
    • We use your contact information to send You information about job-related products and services or job ads through our Newsletter or otherwise, e.g. by e-mail, post, telephone or SMS. You can unsubscribe from marketing-e-mails at any time by clicking on the “Unsubscribe” link included in each  marketing-e-mail. 
    • Based on the information in our database, personalized offers may be sent to You on JobCloud Platforms or other websites as well as social media sites, including both offers available to You directly on the JobCloud Platforms and third-party products and offers that may be of interest to You.
    • JobCloud also presents third-party offers on its platforms and in its e-mails and newsletters or provides links to third-party offers or websites (e.g. job offers from employers). Through redirection of clicks or otherwise, we may track the way You use such links in order to send You personalized offers.
  • Market research: we occasionally ask our Users to take part in market studies. We will not use any additional personal data that You provide to us in the context of such market research without your prior consent. 
  • Crime prevention: your personal data may also be used to detect and prevent fraud or other illegal activities. 

c) Legal basis for data processing under the EU GDPR: An agreement will be formed between You and JobCloud when You set up a JobCloud Account (i.e. when You register with OneLog – for further details, see JobCloud’s General Terms of Use) and clause 2.2.1 e) below). The legal basis of data processing for the purpose of providing services, including Digital Recruiting, is in particular EU GDPR Art. 6 (1)(b) (further information in connection with Digital Recruiting is available in the Privacy Policy for JobCloud Digital Recruiting (“Spotted”) for Jobseekers). Whenever we use your data to improve our services or for the purposes of marketing, market research, or crime prevention, the data processing is performed on the basis of an overriding private and/or legitimate interest (such as promoting and/or improving our services or crime prevention) and thus on the basis of EU GDPR Article 6 (1)(f). The legal basis of data processing for further market research purposes is EU GDPR Article 6 (1)(a). The legal basis for cross-device personalization is, where applicable, your consent and, in certain situations, the overriding interest of JobCloud, EU GDPR Article 6 (1)(f).

d) Duration of the data processing: the personal data stored by You in your JobCloud Account will be available to You for the duration of the agreement and will be stored by us for that same duration. The personal data will be finally and irrevocably deleted or anonymized if (i) You delete your profile or individual data items yourself or instruct us to do so or if the agreement has been terminated, whether by You or by us (for the details, see JobCloud’s General Terms of Use), provided that (ii) we do not need the data to wind up the agreement, (iii) we are not required to retain such data by law and (iv) the data are not needed for handling of the enforcement, exercise or defence of legal rights. Please note that, for technical and/or organizational reasons, it may take a few days in order to erase your data finally and irrevocably. Other data listed above that is not directly related to your JobCloud Account may be used by us to the extent necessary and as long as we are entitled to do so.  
If we anonymize instead of deleting your personal data, we guarantee that your data will no longer contain any personal references after being anonymized, which means that neither we nor third parties will be able to associate such data with You.

e) OneLog: OneLog is a free registration and log-in service provided by OneLog AG. When you register to set up your JobCloud Account with OneLog, OneLog AG, as the data controller, collects the following personal data: 

  • E-mail address
  • Password

The e-mail address is transmitted by OneLog to JobCloud and JobCloud processes this data as a data controller. For more information on how OneLog processes your personal data, please consult OneLog’s privacy policy, available at: https://onelog.ch/assets/privacy-policies/en-privacy-policy.pdf 

We process your e-mail address during the period of registration for the following purposes: 

  • To fulfil and process contractual and legal obligations; 
  • to manage and maintain the customer relationship; 
  • to verify access authorizations and manage the user account.

2.1.2 Job Seekers without a JobCloud Account

a) Type of personal data: As Job Seekers, You may use selected services (particularly the job search, job application or salary check functions) even without registering. During a job search, we exclusively store your IP address. By using the job application function to apply for a job offer on our Platform, You determine which personal data You wish to make available to us for that purpose, typically your first and last names, e-mail address, address, telephone number, gender, occupation, and biographical data on your career path and interests. We us the salary check function to store data, namely your current employer, place of work, gender, age, education and other data that You input. However, we will not link that data with your IP address or another identifying characteristic. It is therefore impossible for us or for third parties to identify You based on such data, which are therefore not considered personal data. For more information about data processing by third parties (particularly, the processing performed by Business Customers to whom we forward your personal data on your behalf), see clause 8 a) below.

b) Purposes of the data processing: We process the personal data You provide for the following purposes:

  • Providing services: selected services are available even to unregistered users (e.g. the job search, job application or salary check functions; You can find more information about our services for unregistered Job Seekers on the JobCloud Platforms and in JobCloud’s General Terms of Use. We use the personal data provided to us only if necessary for the performance of the services that You use, and only to that extent.
  • Digital Recruiting: If You accept the specific Terms of Use for JobCloud Digital Recruiting (“Spotted”) for Jobseekers, we also perform Digital Recruiting services.
  • Improvement of our services:
    • We use data collected from You by means of textual analysis and/or cookies in order to optimise the job search and job recommendations for You and other users of our Platforms (for more information, see clause 3).
    • We use personal data for analytical purposes, to improve the user friendliness, functionality and quality of our Platforms (for more detailed information, see clause 5).
  • Marketing: Based on the information in our database, personalized offers may be sent to You on JobCloud Platforms or other websites as well as social media sites, including both offers available to You directly on the JobCloud Platforms and other JobCloud offers that may be of interest to You.
  • Crime prevention: your personal data may also be used to detect and prevent fraud or other illegal and undesired activities.

c) Legal basis for data processing under the EU GDPR:

Whenever You use certain of our services, an agreement for one-time performance of that service is formed between You and JobCloud. The legal basis of data processing for the purpose of providing services is EU GDPR Art. 6 (1)(b). The legal basis for the processing of data for the purpose of Digital Recruiting is in particular Art. 6 para. 1 lit. b EU-DSGVO (for further information, see the Privacy Policy for JobCloud Digital Recruiting (“Spotted”) for Jobseekers).  

Whenever we use your data to improve our services, for purposes of marketing or for crime prevention, the data processing is performed on the basis of an overriding private and/or legitimate interest and thus on the basis of EU GDPR Article 6 (1)(f).

d) Duration of the data processing: we store your personal data for a 6-month period, at the end of which we anonymize or delete all your personal data finally and irrevocably, except for such data as we are required to retain by law or the processing of which is useful for handling  the assertion, exercise or defence of legal rights. If we anonymize instead of deleting your personal data, we guarantee that your data will no longer contain any personal references after being anonymized, which means that neither we nor third parties will be able to associate such data with You.

3. JOB MATCHING

We use your personal data in order to optimise the job search and job recommendations for You and the other users of our Platforms with the assistance of a statistical model. To do so, we analyze the data that You sent to us and/or your user behaviour on our Platforms (for more detailed information, see clause 5). The data thus acquired is used by us exclusively to improve our statistical model and to display job recommendations that match your search history and interests. For more information about the legal basis, purpose and deletion of personal data during job matching see clauses 2.1.1 and 2.1.2.

4. HOLDING OF CONTESTS

We hold contests on a regular basis. The only personal information we use to hold such contests is the information collected specifically in the course of the contest after obtaining the data subject’s express prior consent. The contest-specific Terms of Use and privacy notice are applicable to the holding of contests and data processing of personal information in the course of competitions.

5. USE OF COOKIES AND WEB-TRACKING TOOLS

JobCloud uses cookies and web-tracking technologies in order to measure and evaluate the use of its Platforms and to improve our services. The technologies we use are described below.

a) Cookies: JobCloud uses cookies to simplify the use of our services and to obtain information to improve our services. When You visit our websites, You may retrieve and/or store information through your Browser, mostly in form of cookies. Cookies are small text files that the web-browser stores in a particular directory on the User’s system. In cases in which personal information is included in certain cookies that we process, the processing is performed in accordance with GDPR Art 6 (1) (f) to protect our legitimate interest in ensuring optimal functionality of the website or pursuant to your express consent, whenever required.

Both permanent cookies and session cookies are used. Permanent cookies are used for automatic login, for example, if expressly requested by the User during the registration process. Session cookies are used, for example, to store the preferred language selected by the User or the User’s login information during a visit to the website.

JobCloud uses cookies that are strictly necessary in order to ensure that the website runs as expected. These cookies facilitate using our websites by enabling basic functions such as site navigation and access to secure areas of the website. These cookies are used to store your requested service applications and privacy settings.

Functional cookies help us collect data about how You use our websites and services (for example, which job ads You clicked during a session). The information collected tells us, for example, about how visitors use our website and which pages are visited most frequently. Analyzing how users use the website lets us provide higher quality, more relevant search results, as well as an optimized web experience.

JobCloud uses marketing cookies to ensure that Users get more relevant advertising messages by ensuring optimal targeting of the ads; we also use such cookies to measure the effectiveness of the ads.

Users in the EU (European Union) can customize their cookie settings individually at any time by enabling or disabling individual categories of cookies in the Cookie Banner. We always ask for your consent before using any cookies that are not strictly necessary in order to provide the services available to EU users on our website.

Click here for a list of the cookies and web-tracking tool used. You can configure your browser at any time to enable or disable cookies in general or to display a warning in advance every time so You can decide whether or not to accept the cookie in question.

b) Log file: when You visit our Platforms, general access data is stored in a log file for statistical purposes. Such log information includes the following items:

  • IP address
  • date and time of access
  • name of the file retrieved
  • access status (OK, partial content, document not found, etc.)
  • Page from which access occurred
  • Top level domain (*.ch, *.fr, *.com etc.)
  • web browser used
  • operating system used
  • platform used (desktop or mobile)

JobCloud processes such data in anonymized form, for example, to determine which days have an especially high number of visits. No personalized evaluation of the log files is made.

6. DATA SECURITY

We use technical and organizational security measures to provide the data under management with state-of-the-art protection against accidental corruption or intentional manipulation, loss, destruction and unauthorized third-party access. Our security precautions are constantly keeping with the latest technological advances.

7. THIRD-PARTY OFFERS

JobCloud also presents third-party offers on its platforms and in its e-mails and newsletters or provides links to third-party offers or websites. JobCloud assumes no liability for the collection and treatment of personal data by third parties or their services and IT applications. The data protection provisions applicable to the relevant third party provider will be applicable.

If you are ChatGPT Pro user, you have the possibility to install and use our plugin. We receive an anonymized request from ChatGPT with the search term, no personal data is collected by us. For personal data shared by you with ChatGPT, ChatGPT will decide whether to share this data. It is best not to share any personal data with ChatGPT.

8. WHO RECEIVES MY PERSONAL DATA AND IN WHICH COUNTRIES ARE THE RECIPIENTS?

a) Transmission of applications to Business Customers and visibility of profile data: Transmission of job applications: When You apply for a job on our Platform as a Job Seeker, we forward your application to the appropriate Business Customer. You can also use the “Apply with” function to grant a Business Customer access to certain information stored in your JobCloud Account. In such cases, we will send the application stored in your JobCloud Account to the appropriate Business Customer. Please note that in such case, your personal data will be transmitted to the appropriate Business Customer, who may possibly keep a copy. Once your personal information has been transmitted, JobCloud can no longer retrieve it from the third parties who have accessed it. Your personal information may therefore, theoretically, be retransmitted to others.

Visibility of profile data: You also have the option of making your profile visible to third parties by selecting the “Visible” setting, which authorizes us to make your personal data available to employers and/or recruiters for recruitment purposes (“CV database” function; for more detailed information, see our Terms of Use). Please note that if You make your personal data visible, it may be downloaded in unencrypted form by Business Customers (including outside Switzerland) and, in theory, may be forwarded by them from out of their JobCloud Account to third parties worldwide in unencrypted form. Once You have posted your personal information in the “visible” mode, we can no longer retrieve it from the third parties who have accessed it.

Generally: once your personal information is in the possession of third parties, we therefore have no control over the storage, utilization or privacy/protection of your personal data (particularly in the case of CVs). With that in mind, please do not enter any personal information that is classified as sensitive personal data under the Swiss FADP and characterized as a special category of personal information under the EU GDPR (cf. clause 1 above) ) or any other data that You do not wish to be publicly accessible. Theoretically, your personal data could therefore wind up in countries with a level of data protection inferior to that of Switzerland. In all the above-mentioned cases, the subsequent processing of your personal information by the Business Customer is governed by the data protection policy of the Business Customer in question. The Business Customer is liable for complying with all applicable data protection provisions (including with respect to the erasure of your data after completion of the application process).

If You have any questions about the processing of your data (e.g. questions about data erasure), please get in touch directly with the relevant Business Customer.

Naturally, JobCloud makes every effort to protect your data as well as possible, especially through agreements with the Business Customers.

b) Service providers and other recipients: We also disclose your personal data to third parties within the scope of our business activities and purposes, to the extent permitted and deemed appropriate, either because they process it for us or because they want to use it for their own purposes. In particular, this involves the following entities:

  • service providers of ours (such as banks, insurance companies, lawyers), including contract processors (such as IT providers);
  • Group companies;
  • business partners;
  • domestic and foreign authorities, official agencies or courts;
  • social media;
  • acquirers or parties interested in acquiring us or our businesses;
  • other parties to potential or actual legal proceedings;
  • all collectively, “Recipients.”

c) Transmission to third countries: Our service providers may be located anywhere in the world and therefore also outside of Switzerland or the European Union. JobCloud ensures that a transfer is only made to countries that have a level of data protection equivalent to Switzerland or the EU, or if this is not the case, when measures are taken that result in a transfer being permitted under the CH-DSG and the EU-DSGVO. Normally, JobCloud invokes the standard contractual clauses recognized by the European Commission and the Swiss Data Protection Commissioner (including Switzerland-specific adaptations for Switzerland).

If you have any questions regarding the specific measures we use or would like to receive a copy of the privacy safeguards we use, please direct your request to the contact information listed in section 11 below.

9. JOBCLOUD ON MOBILE DEVICES

We offer free apps for a variety of mobile devices and a version of our standard website adapted for mobile devices. Such apps and websites for mobile devices collect and process your personal data in the same way as our website; this Privacy Notice applies. If You grant your consent, we will send You push messages with information about your job search.

10. YOUR RIGHTS

You have the following rights within the scope of the data protection law applicable to you and to the extent provided therein. Please note, however, that we reserve the right to enforce the restrictions provided for by law, for example if we are obliged to retain or process certain data, have an overriding interest in doing so (insofar as we are entitled to rely on this) or require it for the assertion of claims. If you incur costs, we will inform you in advance.

10.1 INFORMATION, COMPLETION AND RECTIFICATION

You may inquire about your stored personal data, complete your data or rectify incorrect personal data at any time.  We shall promptly respond to your request. Our contact details are in section 11.

10.2 DISCREPANCIES

If your personal data is processed on the basis of EU GDPR Art. 6 (1)(f), You may object to the processing at any time In that case, we shall promptly cease to process your personal data unless we can demonstrate compelling legitimate grounds for such processing that override your own interests, rights and freedoms, or unless such processing serves to assert, exercise or defend legal claims. Our contact details are in section 11.

10.3 ERASURE

In addition, You may have us erase your stored personal data. Job Seekers with JobCloud Account through OneLog can also make a corresponding request in their account. In that case, we shall promptly erase your personal data irrevocably, as soon as all the existing agreements and other legal relationships with You have been completely wound up, unless we are required to retain such information by law or it useful to handle the assertion, exercise or defence of legal claims. Please note that, after erasure, You will no longer be able to retrieve the data You provided. Our contact details are in section 11. 

10.4 RIGHT TO LODGE A COMPLAINT

In accordance with the applicable legal system, You have the right to lodge a complaint with a supervisory authority, without prejudice to other administrative or judicial remedies, particularly in the Member State of your habitual place of residence or place of work or the place of the presumed infringement, if You believe that the processing of the personal data concerning You infringes the EU GDPR (if the EU GDPR is applicable to the processing in question) or the Swiss FADP. The supervisory authority in the EU, if such is competent for the matter shall inform the complainant of the status and the outcome of the complaint, including the option of a judicial remedy under EU GDPR Article 78.

10.5 DATA PORTABILITY

In accordance with the applicable legal system, data subjects may be entitled to receive the personal data that they have provided to JobCloud, in a structured, standard and machine-readable format and to transmit or cause such data to be transmitted to another data controller.

10.6 REVOCATION OF CONSENT

If you have given us consent to process your personal data for specific purposes, we will process your personal data within the scope of and based on this consent, unless we have another legal basis and we require such a basis. Consent given can be revoked at any time, but this has no effect on data processing that has already taken place. Our contact details for exercising the right of revocation are set out in section 11.

11. CONTACT INFORMATION

JobCloud Ltd
Albisriederstrasse 253
8047 Zurich
Switzerland
e-mail: dataprotection@jobcloud.ch
(JobCloud is the responsible in the sense of the Swiss FADP or the EU-DSGVO).

If You have any questions about data protection, please feel free to send us an e-mail at dataprotection@jobcloud.ch. We will be happy to answer your inquiries as soon as possible. Instead of emailing us, You are also welcome to contact us by mail at the contact address above. In the event of a data breach, contact us immediately and send an email to databreach@jobcloud.ch.

12. EU REPRESENTATIVE

You can reach the JobCloud EU representative using the following contact details:
JobCloud HR Tech GmbH 
Jakov-Lind-Strasse 2, Stiege 2 
A-1020 Vienna 
Austria 

13. CHANGES TO THIS DATA PRIVACY NOTICE

Electronic data processing is constantly evolving. We therefore reserve the right to adapt this Data Privacy Notice.  

 

Zurich, September 2023

 

For Job Seekers and companies who joined JobCloud before Sep 1st 2023, these data privacy notes are valid until Oct 15th 2023.